Sony Xperia 1 VII Hit by Major Anomaly – If you’re a long-time Sony Xperia fan, especially one who’s already rocking the Xperia 1 VII, we’ve got some not-so-great news. Sony just confirmed a hardware anomaly that causes devices to randomly reboot — and no, it’s not just a minor bug. Turns out, it’s serious enough that Sony halted sales in several regions and launched a free replacement program for affected users. https://chuebaerg.com
If you’re the type who really wants to understand why this is happening and what to do next, here’s the full breakdown.
Sony Xperia 1 VII Hit by Major Anomaly:
So, What’s Actually Wrong?
Users have been reporting that their Xperia 1 VII devices suddenly restart — sometimes while idle, sometimes mid-use. After some digging, Sony confirmed it’s not just a software glitch.
The issue stems from a faulty motherboard component, likely introduced during manufacturing.
In short: no firmware patch is going to fix this one.
Because of the severity, Sony decided to pause sales in Japan, Hong Kong, and Taiwan, and instead roll out a full unit replacement program for the affected devices.
Who’s Affected?
Not all Xperia 1 VII units are impacted. Only certain production batches have the motherboard defect.
While the replacement program is currently active in select regions, your device might still be eligible, even if you bought it elsewhere.
How to Check If Your Xperia 1 VII Is Affected
Sony’s made it easy to verify your unit. Here’s how:
- On your phone, go to Settings > About Phone and copy your IMEI number (15 digits).
- Visit this official Sony support page:
https://www.sony.jp/support/xperia-1VII-check (Use Google Translate if needed) - Paste your IMEI, click Check, and it’ll tell you if your device qualifies for a free replacement.
If your IMEI is part of the affected batch, Sony will guide you through the replacement process from there.
Sony’s Temporary Fix (If You’re Not Ready to Replace)
While you’re waiting for a replacement, Sony recommends the following:
- Back up your data as soon as possible
- Perform a hard reset via recovery mode
- Update to the latest firmware via Xperia Companion
These are short-term solutions — they might reduce random restarts but won’t solve the hardware flaw.
Free Replacement? Yep.
Yes, it’s totally free.
Sony confirmed that eligible users can replace their Xperia 1 VII units at no cost, including shipping and service — as long as your IMEI is on the affected list.
The program kicks off on July 21, 2025, and doesn’t have a hard cutoff (yet). But don’t wait too long — replacement units might be limited.
What About Users in Indonesia (or Outside Japan)?
If you bought your Xperia 1 VII through:
- Import shops / gray market
- Direct from Japan or Hong Kong
- Online global marketplaces like Amazon or eBay
…you can still check your IMEI and contact Sony’s global support.
Head to https://www.sony.net/support, select your country or region of purchase, and follow the replacement process.
Why This Is a Big Deal for Power Users
Let’s be real — the Xperia 1 VII isn’t your average phone. With pro-level camera controls inspired by Alpha series, this phone is made for creatives, mobile filmmakers, and photography nerds.
A random reboot in the middle of a shoot? Losing footage? That’s a workflow killer.
This isn’t just an inconvenience. It’s a major reliability issue for a phone that markets itself as “built for professionals.”
Final Thoughts: Don’t Panic, Just Act
If you own a Xperia 1 VII — even if it’s working fine for now — do the IMEI check. Back up your data. Prepare for a possible swap.
Credit to Sony: they responded fast, owned up to the issue, and are offering replacements with minimal hassle.
But if you’re a loyal Xperia user (and we know many of you are), it’s fair to expect better quality control going forward.
